The DRC of Yakima and Kittitas Counties provides mediation services, training and other ways for people to peacefully solve disputes themselves.

Our Staff

Sarah Augustine
Executive Director

Ms. Augustine comes to us from Heritage University. At Heritage, Sarah served assistant professor of sociology and the associate director of the Center for a New Washington for three years. Her academic work focuses on community engagement in health decision-making and human rights. Sarah received a BA in Sociology and Psychology from the University of New Mexico, and an MA from Antioch University in Whole Systems Design with an emphasis in group conflict transformation. She has also worked as an organizational consultant in strategic planning, facilitation, and mediation.


Evelyn Heflen
Kittitas County Victim Offender Meeting Coordinator and Outreach Worker

Ms. Heflen has been with the DRC since 2004. She coordinates the DRC’s outreach work in Kittitas County, helping to inform the community and referring agencies about the DRC’s work and how to refer people to it and brings youthful offenders together to meet with the people victimized by their crimes.

Staci Verbrugge
Foreclosure Mediation Case Manager


Lowell Murphee
Coordinator of Mediation Services for Seniors

Mr. Murphree joined the DRC staff in 2006. He has been a minister for over 30 years and grant writer/fund development officer since 2001. For relaxation, Lowell serves as a volunteer puppy raiser for Guide Dogs for the Blind.

Susan Bailey
Office Manager/Executive Assistant

Mrs. Bailey joined the DRC staff in 2016. She was previously office manager and treasurer of a local Christian School. She enjoys her kids and grandkids in her spare time.


Felicia Staub
Coordinator of Mediators and Training

Ms. Staub joined the DRC staff in 2013. She has mediated for the past 5 years in both Washington and British Columbia and conducts Nonviolent Communication Trainings in prison. For relaxation, Felicia likes to garden and enjoys working on craft projects.


Lucy Urbina
Intake Specialist and Yakima County Victim Offender Meeting Coordinator

Ms. Urbina has been with the Dispute Resolution Center since summer 2010. She has more than 18 years of case management experience in job training and social service programs. She has lived in the Yakima Valley for most of her adult life.

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